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King’s Fertility Clinic
King’s Fertility is a private clinic, which was formerly the Assisted Conception Unit at Kings College Hospital, before leaving NHS control in 2017. Up until 2017 King’s Fertility had been using pre-existing NHS provided systems. Due to the processor heavy application needed for much of their IVF work, this was putting a severe strain on the ageing servers and workstations.
Happy Days Charity
Happy Days is a small charity that makes a big difference. In 2016 Happy Days experienced significant IT problems. An ageing infrastructure, failing server and outdated software undermined the efficiency of operations, and both the website and email were unreliable.
Despite having employed a series of consultants, Happy Days could not find the right IT solution. Providers were often difficult to reach and offered no remote support, taking days to respond to issues.