Unified Comms Fresh Stance IT
Expert IT Support Solutions

For modern-day workforces

Easy to Switch
UK Technical Support
Simple Monthly Billing
Friendly, Quick and Efficient

Unified Comms

Get work done and keep everyone connected – wherever you are, on whatever device you like.
Using Microsoft Teams gives your business a true Unified Comms solution enabling collaboration including messaging, calling, online meetings, file sharing and existing third-party applications. You can even integrate Zoom if you want. TeamsLink is the ultimate home and remote working solution for business.
Unified Comms Fresh Stance IT
Unlike telecoms companies locked into one provider we have the whole market available to us so we can provide the right fit to help your business operate calmly and efficiently. Sometimes Teams isn’t the best fit for our customers. We offer hosted voice VoIP solutions that still enable remote workers to stay connected using Desktop and Smartphone Applications

How frustrating is it when you don’t know if you need to call the telecoms company or the IT company? We look after both to keep things simple, and we make sure you’re not billed twice for the same thing.

  • One contact for phones, PC’s, network and internet
  • Enable mobile, hybrid and flexible working
  • Simple, Per-user Pricing
  • Keep Your Existing Numbers with full UK number porting
  • Unlimited UK Minutes
  • Numbers available in 127 countries
  • Monitoring Tools for Call Traffic
  • MiFID II Compliant Call Recording
  • Simple Set-Up
  • Infinitely Scalable System
  • UK-based Technical Support
  • Future proof technology
Already have Microsoft 365?

If your business is already using Microsoft 365, using Teams for your phone system will integrate seamlessly with your current licenses to make the transition even easier while enhancing productivity. There’s no need for any onsite infrastructure, just make the switch and start calling.
We keep a close eye on the latest emerging technologies and innovations, to keep your business ahead of the competition.
And if you’re ready to take the next step and want call centre features:

Agent Dashboard Perfect for helping call centre agents manage their calls more efficiently and deal with customers quickly. Agents can instantly see the customer’s call details and their incoming call route, so they can quickly deal with queries.

Supervisor Dashboard Essential for any contact centre manager who needs to keep track of their contact centre activity on a regular basis. With customisable reports for agent productivity, you can enhance productivity across your team with ease.

TeamsLink Wallboards Ideal for displaying KPl’s such as agents available, calls answered, calls abandoned, call answering times, and call-waiting, Wallboards are an effective way of ensuring full visibility of the entire workforce in real-time.

Invisible & effective IT Support,
the perfect IT solution for your needs
Unreliable IT support that fails to respond to your pressing needs can lead to frustration at both your data and the productivity of your business being at risk.

With FreshStance IT Support, you can be working faster, smoother and cheaper, allowing you to focus your attention on expanding your business.
How it works
IT Support Services
Talk to us
Have a consultation with one of our experts to find the right solution for you.
IT Business Support Services
Get invisible & effective IT Support
We implement the perfect solution for your company and your needs
IT Support Services In Hertfordshire
Live & work stress free
With our solutions, don't worry about it, we've got you.
Choose an IT support service

IT Support Hertfordshire

The Hertfordshire-based IT support team are experienced in helping businesses succeed across various business sectors.

IT Support London

The London-based IT support team are experienced in helping businesses succeed across various business sectors.

Cyber Security

Safeguard your business and prevent cyber-attacks with FreshStance's trusted cyber security solutions.

IT For Remote Teams

On-demand IT support for Remote Teams that unlocks the flexibility of modern-day offices.

Telecoms

One partner for all your Telecoms needs, providing the best Telecoms solutions that best fits your business needs.

UK Support

The UK-based IT support team are experienced in helping businesses succeed across various business sectors.

Business IT Support

Simple, straightforward Business IT support that avoids stress and downtime, and supports your business to grow.
See what our clients have to say about us
Based on 14 reviews.
Tom Boswell
Tom Boswell
28/07/2021
Verified
Steve and his team - George and Tom, have been catering for our IT needs for over 3 months now and we have found them to be helpful, responsive and very capable. We'd highly recommend them. Thanks guys!
Anna Kostina
Anna Kostina
14/05/2021
Verified
Helped me remotely to fix printer issues - and updates the whole system as well! Great support and fast response, highly recommend!
Dean Paas
Dean Paas
14/05/2021
Verified
Highly recommended. Great service and reassuring to have Freshstance at my disposal to support my business.
oTYL3R
oTYL3R
16/03/2021
Verified
Happy Days Children's Charity
Happy Days Children's Charity
22/12/2020
Verified
We honestly can't overstate how helpful Fresh Stance have been with their IT support. Astonishingly good value and a professional, knowledgable team that make time to solve our IT issues even out of hours. Top marks!
Karen Turner
Karen Turner
27/11/2020
Verified
We have used FreshStance for many years and have always found them to be professional, responsive and competent.
Murat Kurt
Murat Kurt
10/11/2020
Verified
Steve is very professional, quick, helpful, he knows what he does. As a firm we are so happy to work with FreshStance IT. We are so happy to work with Steve. Highly recommended.
Terry Howard
Terry Howard
06/08/2020
Verified
Great service from these guys
Earl Franklin
Earl Franklin
17/02/2020
Verified
Fantastic support provided by Fresh Stance. I have used them for over 12 months and can highly recommend their services.
Clive Ricmond
Clive Ricmond
26/01/2020
Verified
Why choose FreshStance IT
Experience
20+ YearsOf Providing Expert IT Support
We have over 20 years experience supporting businesses from various industries and businesses of all sizes, from one-man bands and startups to international enterprises with hundreds of employees, franchisees and contractors.
Trust
  • 4.9

Based on 14 reviews

Our team are some of the most qualified in the industry holding multiple qualifications from industry leaders such as Microsoft, Cisco, Dell, Epson and industry standards such as ITIL and Prince2.
Our Promise
We take the time to understand your business and industry so we can highlight the right IT solutions to give you a real competitive advantage. You can trust us to bring the experience and knowledge that will help deliver real value to your business’ future.