For modern-day workforces
Unified Comms
Get work done and keep everyone connected – wherever you are, on whatever device you like.
Using Microsoft Teams gives your business a true Unified Comms solution enabling collaboration including messaging, calling, online meetings, file sharing and existing third-party applications. You can even integrate Zoom if you want. TeamsLink is the ultimate home and remote working solution for business.
Unlike telecoms companies locked into one provider we have the whole market available to us so we can provide the right fit to help your business operate calmly and efficiently. Sometimes Teams isn’t the best fit for our customers. We offer hosted voice VoIP solutions that still enable remote workers to stay connected using Desktop and Smartphone Applications
How frustrating is it when you don’t know if you need to call the telecoms company or the IT company? We look after both to keep things simple, and we make sure you’re not billed twice for the same thing.
- One contact for phones, PC’s, network and internet
- Enable mobile, hybrid and flexible working
- Simple, Per-user Pricing
- Keep Your Existing Numbers with full UK number porting
- Unlimited UK Minutes
- Numbers available in 127 countries
- Monitoring Tools for Call Traffic
- MiFID II Compliant Call Recording
- Simple Set-Up
- Infinitely Scalable System
- UK-based Technical Support
- Future proof technology
If your business is already using Microsoft 365, using Teams for your phone system will integrate seamlessly with your current licenses to make the transition even easier while enhancing productivity. There’s no need for any onsite infrastructure, just make the switch and start calling.
We keep a close eye on the latest emerging technologies and innovations, to keep your business ahead of the competition.
And if you’re ready to take the next step and want call centre features:
Perfect for helping call centre agents manage their calls more efficiently and deal with customers quickly. Agents can instantly see the customer’s call details and their incoming call route, so they can quickly deal with queries.
Essential for any contact centre manager who needs to keep track of their contact centre activity on a regular basis. With customisable reports for agent productivity, you can enhance productivity across your team with ease.
Ideal for displaying KPl’s such as agents available, calls answered, calls abandoned, call answering times, and call-waiting, Wallboards are an effective way of ensuring full visibility of the entire workforce in real-time.
the perfect IT solution for your needs
With FreshStance IT Support, you can be working faster, smoother and cheaper, allowing you to focus your attention on expanding your business.
Saad Atique18/03/2024Absolutely great expereince working with them. Highly recommended :)
Relton Herron21/02/2024I have used Fresh Stance IT for many years now and really appreciate all the support they give me. Especially George and Megdad. Nothing is ever too much trouble and best of all I have absolute confidence in them
Deborah Devine04/10/2023Always super responsive and efficient. Everyone there is skilled and proficient and nothing is too much trouble. Thank you from the Harley Street Centre for Women
Elena Lewendon17/02/2023A fantastic company that has been of great help to the Apsley Paper Trust, which is a local heritage charity. Big thanks to Steve and the team for their professionalism, timeliness and honest advice.
Tim Paine25/01/2023We are delighted with the expertise, guidance and support provided by Freshstance IT.
Kasia05/12/2022Have been using them for years and so far, they are the best IT company I have worked with!
Kyle Gamble24/10/2022Steve and the team have been doing our IT support for a few years now. They are always helpful and have quick response times. Nothing is too much trouble for them
Simone Deans22/08/2022After a thorough tender process, HCF asked Steve and his team at FreshStance to deliver IT support & carry out additional projects to future proof its systems . The service has been extremely good: FreshStance is big enough to respond quickly to any issues and small enough to give a personal service. The IT changes HCF has made with FreshStance's expertise and guidance has enhanced its working environment and practices.
nick free18/08/2022We've been with FreshStance for a while now and they have always been very responsive and are definitely a company you can trust.
Jagtar Bachra22/06/2022Steve and team at FreshStance are great! They've been looking after us for years and supported us as we've grown.
- 4.9
Based on 25 reviews
