Unified Comms Fresh Stance IT
Expert IT Support Solutions

For modern-day workforces

Easy to Switch
UK Technical Support
Simple Monthly Billing
Friendly, Quick and Efficient

Unified Comms

Get work done and keep everyone connected – wherever you are, on whatever device you like.
Using Microsoft Teams gives your business a true Unified Comms solution enabling collaboration including messaging, calling, online meetings, file sharing and existing third-party applications. You can even integrate Zoom if you want. TeamsLink is the ultimate home and remote working solution for business.
Unified Comms Fresh Stance IT
Unlike telecoms companies locked into one provider we have the whole market available to us so we can provide the right fit to help your business operate calmly and efficiently. Sometimes Teams isn’t the best fit for our customers. We offer hosted voice VoIP solutions that still enable remote workers to stay connected using Desktop and Smartphone Applications

How frustrating is it when you don’t know if you need to call the telecoms company or the IT company? We look after both to keep things simple, and we make sure you’re not billed twice for the same thing.

  • One contact for phones, PC’s, network and internet
  • Enable mobile, hybrid and flexible working
  • Simple, Per-user Pricing
  • Keep Your Existing Numbers with full UK number porting
  • Unlimited UK Minutes
  • Numbers available in 127 countries
  • Monitoring Tools for Call Traffic
  • MiFID II Compliant Call Recording
  • Simple Set-Up
  • Infinitely Scalable System
  • UK-based Technical Support
  • Future proof technology
Already have Microsoft 365?

If your business is already using Microsoft 365, using Teams for your phone system will integrate seamlessly with your current licenses to make the transition even easier while enhancing productivity. There’s no need for any onsite infrastructure, just make the switch and start calling.
We keep a close eye on the latest emerging technologies and innovations, to keep your business ahead of the competition.
And if you’re ready to take the next step and want call centre features:

Agent Dashboard Perfect for helping call centre agents manage their calls more efficiently and deal with customers quickly. Agents can instantly see the customer’s call details and their incoming call route, so they can quickly deal with queries.

Supervisor Dashboard Essential for any contact centre manager who needs to keep track of their contact centre activity on a regular basis. With customisable reports for agent productivity, you can enhance productivity across your team with ease.

TeamsLink Wallboards Ideal for displaying KPl’s such as agents available, calls answered, calls abandoned, call answering times, and call-waiting, Wallboards are an effective way of ensuring full visibility of the entire workforce in real-time.

Invisible & effective IT Support,
the perfect IT solution for your needs
Unreliable IT support that fails to respond to your pressing needs can lead to frustration at both your data and the productivity of your business being at risk.

With FreshStance IT Support, you can be working faster, smoother and cheaper, allowing you to focus your attention on expanding your business.
How it works
IT Support Services
Talk to us
Have a consultation with one of our experts to find the right solution for you.
IT Business Support Services
Get invisible & effective IT Support
We implement the perfect solution for your company and your needs
IT Support Services In Hertfordshire
Live & work stress free
With our solutions, don't worry about it, we've got you.
Choose an IT support service

IT Support Hertfordshire

The Hertfordshire-based IT support team are experienced in helping businesses succeed across various business sectors.

IT Support London

The London-based IT support team are experienced in helping businesses succeed across various business sectors.

Cyber Security

Safeguard your business and prevent cyber-attacks with FreshStance's trusted cyber security solutions.

IT For Remote Teams

On-demand IT support for Remote Teams that unlocks the flexibility of modern-day offices.

Telecoms

One partner for all your Telecoms needs, providing the best Telecoms solutions that best fits your business needs.

UK Support

The UK-based IT support team are experienced in helping businesses succeed across various business sectors.

Business IT Support

Simple, straightforward Business IT support that avoids stress and downtime, and supports your business to grow.
See what our clients have to say about us
Excellent
Based on 29 reviews
Os Aba
Os Aba
03/05/2024
Trustindex verifies that the original source of the review is Google.
Have been using those guys for many years at a workplace. Most approachable, available and knowledgeable.
Kayleigh-Mason Gaskin-Armes
Kayleigh-Mason Gaskin-Armes
02/05/2024
Trustindex verifies that the original source of the review is Google.
Always very helpful and friendly!
Harry Cadisch
Harry Cadisch
02/05/2024
Trustindex verifies that the original source of the review is Google.
Working with them was an absolute delight. In particular, Toby has been nothing but helpful. Always going above and beyond to keep us happy in the IT realms.
John Dashfield
John Dashfield
05/04/2024
Trustindex verifies that the original source of the review is Google.
Fresh Stance came recommended to me and were extremely helpful in getting some issues sorted out with my email. I found them very professional and spoke to me in a way I could understand (no tech jargon). I happily recommend them.
Saad Atique
Saad Atique
18/03/2024
Trustindex verifies that the original source of the review is Google.
Absolutely great expereince working with them. Highly recommended :)
Relton Herron
Relton Herron
21/02/2024
Trustindex verifies that the original source of the review is Google.
I have used Fresh Stance IT for many years now and really appreciate all the support they give me. Especially George and Megdad. Nothing is ever too much trouble and best of all I have absolute confidence in them
Deborah Devine
Deborah Devine
04/10/2023
Trustindex verifies that the original source of the review is Google.
Always super responsive and efficient. Everyone there is skilled and proficient and nothing is too much trouble. Thank you from the Harley Street Centre for Women
Elena Lewendon
Elena Lewendon
17/02/2023
Trustindex verifies that the original source of the review is Google.
A fantastic company that has been of great help to the Apsley Paper Trust, which is a local heritage charity. Big thanks to Steve and the team for their professionalism, timeliness and honest advice.
Tim Paine
Tim Paine
25/01/2023
Trustindex verifies that the original source of the review is Google.
We are delighted with the expertise, guidance and support provided by Freshstance IT.
Kasia
Kasia
05/12/2022
Trustindex verifies that the original source of the review is Google.
Have been using them for years and so far, they are the best IT company I have worked with!
Why choose FreshStance IT
Experience
20+ YearsOf Providing Expert IT Support
We have over 20 years experience supporting businesses from various industries and businesses of all sizes, from one-man bands and startups to international enterprises with hundreds of employees, franchisees and contractors.
Trust
  • 4.9

Based on 25 reviews

Our team are some of the most qualified in the industry holding multiple qualifications from industry leaders such as Microsoft, Cisco, Dell, Epson and industry standards such as ITIL and Prince2.
Our Promise
We take the time to understand your business and industry so we can highlight the right IT solutions to give you a real competitive advantage. You can trust us to bring the experience and knowledge that will help deliver real value to your business’ future.