FreshStance IT Team

If you’re looking for IT and Telecoms support that offers an actual understanding of how businesses work and a commitment to service excellence, talk to FreshStance.

Since 2015 we’ve been supporting businesses from start-ups to international enterprises. Our clients range from small charities to finance, from manufacturing to the health and medical sectors. We look after the IT, and increasingly the telecoms, and you get to get on with what you do best.

Friendly, fast and efficient, we keep jargon to a minimum, transparency to the max, and pride ourselves on putting the customer first.


Our growing skillset: Everyone has a personal development plan and we support individual development through training, study time and qualifications. As a result, our team are some of the most qualified in the industry holding multiple qualifications from industry leaders such as Microsoft, Cisco, Dell, Epson and industry standards such as ITIL and Prince2.

We support a comprehensive range of IT and Telecoms solutions so we can support what you have already, as well as recommend the best fit for reliability and to support your future plans.

Expertise in Business: As much as we value technical knowledge we also know commercial understanding is every bit as important which is why our team is skilled in change management, facilitation and business. We want to be more than your IT support company. We want to be your strategic partner.

We take the time to understand your business and industry so we can highlight the right IT solutions to give you a real competitive advantage. You can trust us to bring experience and knowledge that will deliver real value to your future.

Our Focus

Provide a simple, trusted and reliable team to help our customers use IT, Telecoms and communication to grow their business.

 

Our Values

  • Reliable: Reliability is our first thought and most important value. FreshStance believe it’s important to keep your promises, act responsibly, provide security and deliver results. To deliver the service we want to we must have reliable staff, systems, suppliers and customers. 
  • Communication: We speak your language, so as little jargon as possible. We believe in positive, open and honest communication, we’re always pleased to hear from you, will always make sure you know what’s going on. 
  • Teamwork: IT support and professional services only work when we work together with our customers and suppliers. Our team are trusted to go out of their way to help each other, and our customers to deliver the best possible service. 
  • Trust: We will always act in your best interests, even when it’s not in our best interests – it keeps things simple, and we like an easy life! We don’t oversell, we don’t over-promise. We place our customers needs first and we’re proud of what we do.
  • Professional: From day one it’s been important than FreshStance deliver a professional service. To this end we always take ownership of issues and results, believe in working smarter not harder, focus on the service we deliver and take pride in our work. At the same time expect everyone here to behave fairly, with kindness, compassion and understanding. It’s important we respect each other, our customers and suppliers.
  • Initiative and inovation: It’s simple to keep things ticking over, it’s harder to improve things. The products and services FreshStance provide should deliver positive value to our customers, we encourage our team to identify improvements where they can.  Where IT or telecoms can be improved we’ll tell you, but we also consider the costs involved and the real benefits change will deliver. 
  • Growth: The FreshStance Team like growth, we like to grow, we like our customers to grow and we like our teams skills to grow. We’re the company that when a customer presents us with a technology we’re unfamiliar with we’ll upskill to support it rather than try to replace it. Continuous service improvement is core to what we do.

Want to hear more? Get in touch and let’s discuss how we can help you.

Technology Partnerships

Want to hear more? Get in touch and let’s discuss how we can help you.

Choose an IT support service

IT Support Hertfordshire

The Hertfordshire-based IT support team are experienced in helping businesses succeed across various business sectors.

IT Support London

The London-based IT support team are experienced in helping businesses succeed across various business sectors.

Cyber Security

Safeguard your business and prevent cyber-attacks with FreshStance's trusted cyber security solutions.

Unified Comms

Keep everyone connected and working, however you’re working, future-ready Unified Communications solutions.

IT For Remote Teams

On-demand IT support for Remote Teams that unlocks the flexibility of modern-day offices.

Telecoms

One partner for all your Telecoms needs, providing the best Telecoms solutions that best fits your business needs.

UK Support

The UK-based IT support team are experienced in helping businesses succeed across various business sectors.

Business IT Support

Simple, straightforward Business IT support that avoids stress and downtime, and supports your business to grow.
See what our clients have to say about us
Excellent
Based on 29 reviews
Os Aba
Os Aba
03/05/2024
Have been using those guys for many years at a workplace. Most approachable, available and knowledgeable.
Kayleigh-Mason Gaskin-Armes
Kayleigh-Mason Gaskin-Armes
02/05/2024
Always very helpful and friendly!
Harry Cadisch
Harry Cadisch
02/05/2024
Working with them was an absolute delight. In particular, Toby has been nothing but helpful. Always going above and beyond to keep us happy in the IT realms.
John Dashfield
John Dashfield
05/04/2024
Fresh Stance came recommended to me and were extremely helpful in getting some issues sorted out with my email. I found them very professional and spoke to me in a way I could understand (no tech jargon). I happily recommend them.
Saad Atique
Saad Atique
18/03/2024
Absolutely great expereince working with them. Highly recommended :)
Relton Herron
Relton Herron
21/02/2024
I have used Fresh Stance IT for many years now and really appreciate all the support they give me. Especially George and Megdad. Nothing is ever too much trouble and best of all I have absolute confidence in them
Deborah Devine
Deborah Devine
04/10/2023
Always super responsive and efficient. Everyone there is skilled and proficient and nothing is too much trouble. Thank you from the Harley Street Centre for Women
Elena Lewendon
Elena Lewendon
17/02/2023
A fantastic company that has been of great help to the Apsley Paper Trust, which is a local heritage charity. Big thanks to Steve and the team for their professionalism, timeliness and honest advice.
Tim Paine
Tim Paine
25/01/2023
We are delighted with the expertise, guidance and support provided by Freshstance IT.
Kasia
Kasia
05/12/2022
Have been using them for years and so far, they are the best IT company I have worked with!
Why choose FreshStance IT
Experience
20+ YearsOf Providing Expert IT Support
We have over 20 years experience supporting businesses from various industries and businesses of all sizes, from one-man bands and startups to international enterprises with hundreds of employees, franchisees and contractors.
Trust
  • 4.9

Based on 25 reviews

Our team are some of the most qualified in the industry holding multiple qualifications from industry leaders such as Microsoft, Cisco, Dell, Epson and industry standards such as ITIL and Prince2.
Our Promise
We take the time to understand your business and industry so we can highlight the right IT solutions to give you a real competitive advantage. You can trust us to bring the experience and knowledge that will help deliver real value to your business’ future.