FreshStance IT Team

We have over 20 years of experience supporting businesses of all sizes from one-man bands and startups to international enterprises with hundreds of employees, franchisees and contractors.

Our service is always friendly and helpful, and while we provide expert advice we’ll avoid technical jargon wherever we can. We recognise that people are key to success in business and we make sure we look after ours.

Developing Developers: Everyone has a personal development plan and we support individual development through training, study time and qualifications. As a result, our team are some of the most qualified in the industry holding multiple qualifications from industry leaders such as Microsoft, Cisco, Dell, Epson and industry standards such as ITIL and Prince2.

Expertise in Business: As much as we value technical knowledge we also know commercial understanding is every bit as important which is why our team is skilled in change management, facilitation and business. We want to be more than your IT support company. We want to be your strategic partner.

We take the time to understand your business and industry so we can highlight the right IT solutions to give you a real competitive advantage. You can trust us to bring experience and knowledge that will deliver real value to your future.

• Easy: IT doesn’t need to be difficult, either to buy, implement or use. We pride ourselves on being easy to work with.
• Deep expertise: We value experience, knowledge and the application of both for the benefit of our customers.
• Service excellence: Simply we want to provide a service that makes you smile and recommends us to others.
• Trust: We will always act in your best interests, even when it’s not in our best interests – it keeps things simple, and we like an easy life!

• Communication: We speak your language, so as little jargon as possible. We believe that communication is key, we will always make sure you know what’s going on whether you’re waiting for a quote, mid-way through a project or just logged a support case.
• Partners: IT support and professional services only work when we work together. Trust us to be your strategic partner and look forward to a successful future together.
• Realistic: We won’t oversell, we won’t over-promise.