Telecoms
One partner for all your telecoms needs.
How frustrating is it to call your telecoms company and have them tell you the problem is ‘a network issue and you need to call IT’? Or you discover that they don’t want to know when the holiday call routing isn’t working properly, but they’re happy to talk about selling you addons and upgrades? And when it comes to your internet connection is it ok to overpay for your connection because that’s what your supplier is offering?
At FreshStance, we’re not tied to one telecoms solution or provider. This allows us to provide the best solution that fits around your business needs. Picture us primarily as a support company. We want things to work for you and if they don’t, we aim to fix the issue quickly and with minor disruptions.
We provide solutions that enable people to work seamlessly either from home, the office, or wherever they want to, all without the overhead and hassle of a separate telecom’s provider.
One contract for PCs, network and phone support, all under one billing contact. We like to make things easy!
Our service includes:
- Microsoft Teams as a phone system
- VoIP (Voice over Internet Protocol
- Leased lines
- HSCN leased lines for NHS integration
- Business mobile
- Zoom
- Radio/over-the-air broadband
- ADSL (Asymmetric digital subscriber line)
Microsoft Teams, the most comprehensive communications
Microsoft Teams enables businesses in so many ways, easy individual and group calling between Teams clients or to normal phones, and video chatting and sharing documents and screen-sharing when presenting something to a group. Video conferencing can be used for presenting to small groups such as your colleagues, or on a larger scale when presenting a webinar to clients, known as ‘Teams events’.
FreshStance IT uses Teams for everything—from discussing marketing materials as well as refining technical documents between engineers, to sharing training opportunities and managing shifts, we don’t go a day without using the application. To prevent staff from feeling isolated when working from home, we also use Teams to also catch up with each other weekly, resulting in boosted morale, and numerous gaming and movie tips being shared.
Give us a call or send us an email and we will get you back up and running as quickly as we can. And by the way – you can call as often as you like.
We want the same as you – fewer IT problems, best value solutions, issues resolved quicker, good communication so everyone knows what’s going on and what to expect. You should be able to focus on delivering excellent service and products and be confident your technology supports that.
Unlike many of our competitors, we do what we can to avoid hidden and surprise costs. For example, as long as you get the device to and from us, then we’ll rebuild or reload your device within the cost of the support contract. We want you to be happy, not struggling with a PC that should be reloaded or charge you 100s of pounds to fix.
We’re happy to work with your existing IT staff. We can supplement your existing team by providing a Service Desk to take care of routine 1st line calls or 2nd & 3rd line teams adding a backbone of technical specialists. This lets the internal team, who know your business best, focus on innovation and business specialist solutions. If you don’t have an internal IT presence, we’re more than happy to look after you with our full service.
the perfect IT solution for your needs
With FreshStance IT Support, you can be working faster, smoother and cheaper, allowing you to focus your attention on expanding your business.
Saad Atique18/03/2024Absolutely great expereince working with them. Highly recommended :)
Relton Herron21/02/2024I have used Fresh Stance IT for many years now and really appreciate all the support they give me. Especially George and Megdad. Nothing is ever too much trouble and best of all I have absolute confidence in them
Deborah Devine04/10/2023Always super responsive and efficient. Everyone there is skilled and proficient and nothing is too much trouble. Thank you from the Harley Street Centre for Women
Elena Lewendon17/02/2023A fantastic company that has been of great help to the Apsley Paper Trust, which is a local heritage charity. Big thanks to Steve and the team for their professionalism, timeliness and honest advice.
Tim Paine25/01/2023We are delighted with the expertise, guidance and support provided by Freshstance IT.
Kasia05/12/2022Have been using them for years and so far, they are the best IT company I have worked with!
Kyle Gamble24/10/2022Steve and the team have been doing our IT support for a few years now. They are always helpful and have quick response times. Nothing is too much trouble for them
Simone Deans22/08/2022After a thorough tender process, HCF asked Steve and his team at FreshStance to deliver IT support & carry out additional projects to future proof its systems . The service has been extremely good: FreshStance is big enough to respond quickly to any issues and small enough to give a personal service. The IT changes HCF has made with FreshStance's expertise and guidance has enhanced its working environment and practices.
nick free18/08/2022We've been with FreshStance for a while now and they have always been very responsive and are definitely a company you can trust.
Jagtar Bachra22/06/2022Steve and team at FreshStance are great! They've been looking after us for years and supported us as we've grown.
- 4.9
Based on 25 reviews
