Tailored Telecoms System

For all sizes of business

Easy to Switch
UK Technical Support
Simple Monthly Billing
Friendly, Quick and Efficient

Telecoms

One partner for all your telecoms needs.

How frustrating is it to call your telecoms company and have them tell you the problem is ‘a network issue and you need to call IT’? Or you discover that they don’t want to know when the holiday call routing isn’t working properly, but they’re happy to talk about selling you addons and upgrades? And when it comes to your internet connection is it ok to overpay for your connection because that’s what your supplier is offering?

At FreshStance, we’re not tied to one telecoms solution or provider. This allows us to provide the best solution that fits around your business needs. Picture us primarily as a support company. We want things to work for you and if they don’t, we aim to fix the issue quickly and with minor disruptions.

We provide solutions that enable people to work seamlessly either from home, the office, or wherever they want to, all without the overhead and hassle of a separate telecom’s provider.

One contract for PCs, network and phone support, all under one billing contact. We like to make things easy!

Our service includes:

  • Microsoft Teams as a phone system
  • VoIP (Voice over Internet Protocol
  • Leased lines
  • HSCN leased lines for NHS integration
  • Business mobile
  • Zoom
  • Radio/over-the-air broadband
  • ADSL (Asymmetric digital subscriber line)

Microsoft Teams, the most comprehensive communications

Microsoft Teams enables businesses in so many ways, easy individual and group calling between Teams clients or to normal phones, and video chatting and sharing documents and screen-sharing when presenting something to a group. Video conferencing can be used for presenting to small groups such as your colleagues, or on a larger scale when presenting a webinar to clients, known as ‘Teams events’.

FreshStance IT uses Teams for everything—from discussing marketing materials as well as refining technical documents between engineers, to sharing training opportunities and managing shifts, we don’t go a day without using the application. To prevent staff from feeling isolated when working from home, we also use Teams to also catch up with each other weekly, resulting in boosted morale, and numerous gaming and movie tips being shared.

We’re here to help Give us a call or send us an email and we will get you back up and running as quickly as we can. And by the way – you can call as often as you like.
We want the same as you – fewer IT problems, best value solutions, issues resolved quicker, good communication so everyone knows what’s going on and what to expect. You should be able to focus on delivering excellent service and products and be confident your technology supports that.

No hidden costs Unlike many of our competitors, we do what we can to avoid hidden and surprise costs. For example, as long as you get the device to and from us, then we’ll rebuild or reload your device within the cost of the support contract. We want you to be happy, not struggling with a PC that should be reloaded or charge you 100s of pounds to fix.

Working with your IT staff We’re happy to work with your existing IT staff. We can supplement your existing team by providing a Service Desk to take care of routine 1st line calls or 2nd & 3rd line teams adding a backbone of technical specialists. This lets the internal team, who know your business best, focus on innovation and business specialist solutions. If you don’t have an internal IT presence, we’re more than happy to look after you with our full service.

Invisible & effective IT Support,
the perfect IT solution for your needs
Unreliable IT support that fails to respond to your pressing needs can lead to frustration at both your data and the productivity of your business being at risk.

With FreshStance IT Support, you can be working faster, smoother and cheaper, allowing you to focus your attention on expanding your business.
How it works
IT Support Services
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Have a consultation with one of our experts to find the right solution for you.
IT Business Support Services
Get invisible & effective IT Support
We implement the perfect solution for your company and your needs
IT Support Services In Hertfordshire
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Choose an IT support service

IT Support Hertfordshire

The Hertfordshire-based IT support team are experienced in helping businesses succeed across various business sectors.

IT Support London

The London-based IT support team are experienced in helping businesses succeed across various business sectors.

Cyber Security

Safeguard your business and prevent cyber-attacks with FreshStance's trusted cyber security solutions.

Unified Comms

Keep everyone connected and working, however you’re working, future-ready Unified Communications solutions.

IT For Remote Teams

On-demand IT support for Remote Teams that unlocks the flexibility of modern-day offices.

UK Support

The UK-based IT support team are experienced in helping businesses succeed across various business sectors.

Business IT Support

Simple, straightforward Business IT support that avoids stress and downtime, and supports your business to grow.
See what our clients have to say about us
Excellent
Based on 29 reviews
Os Aba
Os Aba
03/05/2024
Trustindex verifies that the original source of the review is Google.
Have been using those guys for many years at a workplace. Most approachable, available and knowledgeable.
Kayleigh-Mason Gaskin-Armes
Kayleigh-Mason Gaskin-Armes
02/05/2024
Trustindex verifies that the original source of the review is Google.
Always very helpful and friendly!
Harry Cadisch
Harry Cadisch
02/05/2024
Trustindex verifies that the original source of the review is Google.
Working with them was an absolute delight. In particular, Toby has been nothing but helpful. Always going above and beyond to keep us happy in the IT realms.
John Dashfield
John Dashfield
05/04/2024
Trustindex verifies that the original source of the review is Google.
Fresh Stance came recommended to me and were extremely helpful in getting some issues sorted out with my email. I found them very professional and spoke to me in a way I could understand (no tech jargon). I happily recommend them.
Saad Atique
Saad Atique
18/03/2024
Trustindex verifies that the original source of the review is Google.
Absolutely great expereince working with them. Highly recommended :)
Relton Herron
Relton Herron
21/02/2024
Trustindex verifies that the original source of the review is Google.
I have used Fresh Stance IT for many years now and really appreciate all the support they give me. Especially George and Megdad. Nothing is ever too much trouble and best of all I have absolute confidence in them
Deborah Devine
Deborah Devine
04/10/2023
Trustindex verifies that the original source of the review is Google.
Always super responsive and efficient. Everyone there is skilled and proficient and nothing is too much trouble. Thank you from the Harley Street Centre for Women
Elena Lewendon
Elena Lewendon
17/02/2023
Trustindex verifies that the original source of the review is Google.
A fantastic company that has been of great help to the Apsley Paper Trust, which is a local heritage charity. Big thanks to Steve and the team for their professionalism, timeliness and honest advice.
Tim Paine
Tim Paine
25/01/2023
Trustindex verifies that the original source of the review is Google.
We are delighted with the expertise, guidance and support provided by Freshstance IT.
Kasia
Kasia
05/12/2022
Trustindex verifies that the original source of the review is Google.
Have been using them for years and so far, they are the best IT company I have worked with!
Why choose FreshStance IT
Experience
20+ YearsOf Providing Expert IT Support
We have over 20 years experience supporting businesses from various industries and businesses of all sizes, from one-man bands and startups to international enterprises with hundreds of employees, franchisees and contractors.
Trust
  • 4.9

Based on 25 reviews

Our team are some of the most qualified in the industry holding multiple qualifications from industry leaders such as Microsoft, Cisco, Dell, Epson and industry standards such as ITIL and Prince2.
Our Promise
We take the time to understand your business and industry so we can highlight the right IT solutions to give you a real competitive advantage. You can trust us to bring the experience and knowledge that will help deliver real value to your business’ future.