Effective & Reliable IT Solutions

Supporting businesses across the UK

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UK Technical Support
Simple Monthly Billing
Friendly, Quick and Efficient

UK Support


For over 7 years FreshStance have been based in Hertfordshire helping our customers use IT systems to deliver value, products and services to their customers.

Even though we spend most of our time in Hertfordshire, neighbouring home counties and London, our customers work all over the world. Our team are frequently supporting users in places as diverse as China, Dubai, Gibraltar, South Africa and Australia.

Reporting & Monitoring We believe communication, transparency and accountability are key to providing excellent service. That’s why reporting on your systems and our service is standard. We recognise the importance of uptime so we constantly monitor your network hardware and software, so issues are resolved before they impact users.

Working with your IT staff We’re happy to work with your existing IT staff. We can supplement your existing team by providing a Service Desk to take care of routine first line calls or second & third line teams adding a backbone of technical specialists. If you don’t have an internal IT presence, we’re more than happy to look after you with our full service.

No surprises Unlike many of our competitors, we do what we can to avoid hidden and surprise costs. For example, if you deliver the device to us and collect it, we will then rebuild or reload your device within the cost of the support contract. We want you to be happy, not struggling with a PC that should be reloaded or charge you hundreds of pounds to fix.

Service Desk & Managed Services

  • Checks and Alerts for Antivirus, Backup & Updates
  • Proactive Server & Network Monitoring
  • Managed Patch Deployment
  • Monthly Reports
  • Trending & Problem Management
  • Change Management
  • Clear Escalation Paths
  • ITIL best Practises Framework
  • Increase Productivity of Existing Technical Staff

Optional Services

  • Out-of-hours Support
  • 24×7 Support
  • Onsite Engineer (full-time or scheduled visits)
  • Full DR Testing
Invisible & effective IT Support,
the perfect IT solution for your needs
Unreliable IT support that fails to respond to your pressing needs can lead to frustration at both your data and the productivity of your business being at risk.

With FreshStance IT Support, you can be working faster, smoother and cheaper, allowing you to focus your attention on expanding your business.
How it works
IT Support Services
Talk to us
Have a consultation with one of our experts to find the right solution for you.
IT Business Support Services
Get invisible & effective IT Support
We implement the perfect solution for your company and your needs
IT Support Services In Hertfordshire
Live & work stress free
With our solutions, don't worry about it, we've got you.
Choose an IT support service

IT Support Hertfordshire

The Hertfordshire-based IT support team are experienced in helping businesses succeed across various business sectors.

IT Support London

The London-based IT support team are experienced in helping businesses succeed across various business sectors.

Cyber Security

Safeguard your business and prevent cyber-attacks with FreshStance's trusted cyber security solutions.

Unified Comms

Keep everyone connected and working, however you’re working, future-ready Unified Communications solutions.

IT For Remote Teams

On-demand IT support for Remote Teams that unlocks the flexibility of modern-day offices.

Telecoms

One partner for all your Telecoms needs, providing the best Telecoms solutions that best fits your business needs.

Business IT Support

Simple, straightforward Business IT support that avoids stress and downtime, and supports your business to grow.
See what our clients have to say about us
Excellent
Based on 29 reviews
Os Aba
Os Aba
03/05/2024
Trustindex verifies that the original source of the review is Google.
Have been using those guys for many years at a workplace. Most approachable, available and knowledgeable.
Kayleigh-Mason Gaskin-Armes
Kayleigh-Mason Gaskin-Armes
02/05/2024
Trustindex verifies that the original source of the review is Google.
Always very helpful and friendly!
Harry Cadisch
Harry Cadisch
02/05/2024
Trustindex verifies that the original source of the review is Google.
Working with them was an absolute delight. In particular, Toby has been nothing but helpful. Always going above and beyond to keep us happy in the IT realms.
John Dashfield
John Dashfield
05/04/2024
Trustindex verifies that the original source of the review is Google.
Fresh Stance came recommended to me and were extremely helpful in getting some issues sorted out with my email. I found them very professional and spoke to me in a way I could understand (no tech jargon). I happily recommend them.
Saad Atique
Saad Atique
18/03/2024
Trustindex verifies that the original source of the review is Google.
Absolutely great expereince working with them. Highly recommended :)
Relton Herron
Relton Herron
21/02/2024
Trustindex verifies that the original source of the review is Google.
I have used Fresh Stance IT for many years now and really appreciate all the support they give me. Especially George and Megdad. Nothing is ever too much trouble and best of all I have absolute confidence in them
Deborah Devine
Deborah Devine
04/10/2023
Trustindex verifies that the original source of the review is Google.
Always super responsive and efficient. Everyone there is skilled and proficient and nothing is too much trouble. Thank you from the Harley Street Centre for Women
Elena Lewendon
Elena Lewendon
17/02/2023
Trustindex verifies that the original source of the review is Google.
A fantastic company that has been of great help to the Apsley Paper Trust, which is a local heritage charity. Big thanks to Steve and the team for their professionalism, timeliness and honest advice.
Tim Paine
Tim Paine
25/01/2023
Trustindex verifies that the original source of the review is Google.
We are delighted with the expertise, guidance and support provided by Freshstance IT.
Kasia
Kasia
05/12/2022
Trustindex verifies that the original source of the review is Google.
Have been using them for years and so far, they are the best IT company I have worked with!
Why choose FreshStance IT
Experience
20+ YearsOf Providing Expert IT Support
We have over 20 years experience supporting businesses from various industries and businesses of all sizes, from one-man bands and startups to international enterprises with hundreds of employees, franchisees and contractors.
Trust
  • 4.9

Based on 25 reviews

Our team are some of the most qualified in the industry holding multiple qualifications from industry leaders such as Microsoft, Cisco, Dell, Epson and industry standards such as ITIL and Prince2.
Our Promise
We take the time to understand your business and industry so we can highlight the right IT solutions to give you a real competitive advantage. You can trust us to bring the experience and knowledge that will help deliver real value to your business’ future.