Effective & Reliable IT Solutions

Supporting businesses across the UK

Easy to Switch
UK Technical Support
Simple Monthly Billing
Friendly, Quick and Efficient

UK Support


For over 7 years FreshStance have been based in Hertfordshire helping our customers use IT systems to deliver value, products and services to their customers.

Even though we spend most of our time in Hertfordshire, neighbouring home counties and London, our customers work all over the world. Our team are frequently supporting users in places as diverse as China, Dubai, Gibraltar, South Africa and Australia.

Reporting & Monitoring We believe communication, transparency and accountability are key to providing excellent service. That’s why reporting on your systems and our service is standard. We recognise the importance of uptime so we constantly monitor your network hardware and software, so issues are resolved before they impact users.

Working with your IT staff We’re happy to work with your existing IT staff. We can supplement your existing team by providing a Service Desk to take care of routine first line calls or second & third line teams adding a backbone of technical specialists. If you don’t have an internal IT presence, we’re more than happy to look after you with our full service.

No surprises Unlike many of our competitors, we do what we can to avoid hidden and surprise costs. For example, if you deliver the device to us and collect it, we will then rebuild or reload your device within the cost of the support contract. We want you to be happy, not struggling with a PC that should be reloaded or charge you hundreds of pounds to fix.

Service Desk & Managed Services

  • Checks and Alerts for Antivirus, Backup & Updates
  • Proactive Server & Network Monitoring
  • Managed Patch Deployment
  • Monthly Reports
  • Trending & Problem Management
  • Change Management
  • Clear Escalation Paths
  • ITIL best Practises Framework
  • Increase Productivity of Existing Technical Staff

Optional Services

  • Out-of-hours Support
  • 24×7 Support
  • Onsite Engineer (full-time or scheduled visits)
  • Full DR Testing
Invisible & effective IT Support,
the perfect IT solution for your needs
Unreliable IT support that fails to respond to your pressing needs can lead to frustration at both your data and the productivity of your business being at risk.

With FreshStance IT Support, you can be working faster, smoother and cheaper, allowing you to focus your attention on expanding your business.
How it works
IT Support Services
Talk to us
Have a consultation with one of our experts to find the right solution for you.
IT Business Support Services
Get invisible & effective IT Support
We implement the perfect solution for your company and your needs
IT Support Services In Hertfordshire
Live & work stress free
With our solutions, don't worry about it, we've got you.
Choose an IT support service

IT Support Hertfordshire

The Hertfordshire-based IT support team are experienced in helping businesses succeed across various business sectors.

IT Support London

The London-based IT support team are experienced in helping businesses succeed across various business sectors.

Cyber Security

Safeguard your business and prevent cyber-attacks with FreshStance's trusted cyber security solutions.

Unified Comms

Keep everyone connected and working, however you’re working, future-ready Unified Communications solutions.

IT For Remote Teams

On-demand IT support for Remote Teams that unlocks the flexibility of modern-day offices.

Telecoms

One partner for all your Telecoms needs, providing the best Telecoms solutions that best fits your business needs.

Business IT Support

Simple, straightforward Business IT support that avoids stress and downtime, and supports your business to grow.
See what our clients have to say about us
Based on 14 reviews.
Tom Boswell
Tom Boswell
28/07/2021
Verified
Steve and his team - George and Tom, have been catering for our IT needs for over 3 months now and we have found them to be helpful, responsive and very capable. We'd highly recommend them. Thanks guys!
Anna Kostina
Anna Kostina
14/05/2021
Verified
Helped me remotely to fix printer issues - and updates the whole system as well! Great support and fast response, highly recommend!
Dean Paas
Dean Paas
14/05/2021
Verified
Highly recommended. Great service and reassuring to have Freshstance at my disposal to support my business.
oTYL3R
oTYL3R
16/03/2021
Verified
Happy Days Children's Charity
Happy Days Children's Charity
22/12/2020
Verified
We honestly can't overstate how helpful Fresh Stance have been with their IT support. Astonishingly good value and a professional, knowledgable team that make time to solve our IT issues even out of hours. Top marks!
Karen Turner
Karen Turner
27/11/2020
Verified
We have used FreshStance for many years and have always found them to be professional, responsive and competent.
Murat Kurt
Murat Kurt
10/11/2020
Verified
Steve is very professional, quick, helpful, he knows what he does. As a firm we are so happy to work with FreshStance IT. We are so happy to work with Steve. Highly recommended.
Terry Howard
Terry Howard
06/08/2020
Verified
Great service from these guys
Earl Franklin
Earl Franklin
17/02/2020
Verified
Fantastic support provided by Fresh Stance. I have used them for over 12 months and can highly recommend their services.
Clive Ricmond
Clive Ricmond
26/01/2020
Verified
Why choose FreshStance IT
Experience
20+ YearsOf Providing Expert IT Support
We have over 20 years experience supporting businesses from various industries and businesses of all sizes, from one-man bands and startups to international enterprises with hundreds of employees, franchisees and contractors.
Trust
  • 4.9

Based on 14 reviews

Our team are some of the most qualified in the industry holding multiple qualifications from industry leaders such as Microsoft, Cisco, Dell, Epson and industry standards such as ITIL and Prince2.
Our Promise
We take the time to understand your business and industry so we can highlight the right IT solutions to give you a real competitive advantage. You can trust us to bring the experience and knowledge that will help deliver real value to your business’ future.