Welcome to the Topic “Managed Service Provider”We’re hearing the term managed service provider a lot these days so let’s find out what it really is.
What is a Managed Service Provider?
A managed service provider (MSP) is a company that provides network, application, and/or infrastructure management services on a contract or subscription basis. MSPs typically deliver these services remotely, using the internet and their own proprietary networks.
The term “managed services” refers to the proactive monitoring and management of IT systems and resources on behalf of a customer. Managed services providers (MSPs) take on the responsibility for 24-7/365 monitoring, managing and/or problem resolution of IT systems and infrastructure on behalf of their customers.
The Key Benefits of Working with an MSP
The key benefits of working with an MSP are:
Increased efficiency and productivity:
MSPs can help you free up valuable time and resources so you can focus on your core business activities.
Improved service quality and SLAs:
MSPs can help you improve the quality of your IT services and meet SLAs.
MSPs can help you mitigate risks associated with IT systems and infrastructure.
MSPs can help you save money on IT costs.
What are the different types of Managed Service Providers?
An AMSP provides end-to-end management of enterprise application portfolios, including but not limited to application development, deployment, hosting, and support.
2. Backup and Disaster Recovery Services Provider (BDRSP):
A BDRSP provides backup and disaster recovery services for enterprise IT systems and data.
3. Desktop as a Service Provider (DaaS):
A DaaS provider delivers desktop computing services to enterprise customers on a subscription basis.
4. Infrastructure as a Service Provider (IaaS):
An IaaS provider delivers infrastructure-related services to enterprise customers, including but not limited to storage, networking, and computing resources.
5. Managed Security Services Provider (MSSP):
An MSSP provides managed security services to enterprise customers, including but not limited to security monitoring, threat detection and response, and incident management.
6. Network as a Service Provider (NaaS):
A NaaS provider delivers network-related services to enterprise customers on a subscription basis.
7. Platform as a Service Provider (PaaS):
A PaaS provider delivers platform-related services to enterprise customers, including but not limited to application development and deployment platforms, databases, and middleware.
8. Software as a Service Provider (SaaS):
A SaaS provider delivers software applications to enterprise customers on a subscription basis.
How do Managed Service Providers Work?
MSPs typically use a “remote monitoring and management” (RMM) platform to deliver their services. RMM platforms are software applications that allow MSPs to remotely monitor and manage their customers’ IT systems and infrastructure.RMM platforms typically provide the following features:
1. Asset management:
RMM platforms typically include an asset management module that allows MSPs to keep track of their customers’ IT assets, including but not limited to hardware, software, and licenses.
2. Configuration management:
RMM platforms typically include a configuration management module that allows MSPs to manage the configurations of their customer’s IT systems.Freshstance is an authentic managed service provider that is helping its customers spread their wings and make it big.Have any questions regarding the topic “Managed Service Provider” feel free to comment below.Also Read: IT Outsourcing- why should I consider it?