Fresh Stance IT have been fantastic! Since they started looking after our account, all our IT niggles have been solved quickly and efficiently. Highly recommended. Steve and staff have been a pleasure to deal with. As a charity, we have to ensure that our IT systems are looked after cost effectively, which has often meant that we have had to sacrifice a level of service. With Fresh Stance IT we’ve had top level service at an affordable price. Having had fairly negative experiences with three previous IT providers, staff were feeling very frustrated with ongoing IT problems. Our previous IT support actually went into administration and completely dropped off the face of the map, leaving us without emails or any access codes to our website, server or systems. Fresh stance were able to have our emails up and running again within 24 hours, had secured the rights to our domain name and was able to have us up and running fully with access to all of our IT systems within 7 days. Since then they have upgraded our systems, replaced our server and the office is functioning better than it ever has been. Their response time is astonishingly quick, and they go above and beyond to sort out problems outside of standard office hours and have even stepped in to solve problems over the weekend. Our experience with Fresh Stance continues to be fantastic, and we would highly recommend their services to supporters, friends and family alike without any hesitation.
Client: Rob Cox
Company: Happy Days Children’s Charity