Welcome to the Topic “How to Upscale Your Retail Business with Microsoft 365”
Common Challenges for SMB Retailers
Quickly adapting to the new retail landscape
To satisfy the ever-evolving requirements of their clientele, retailers need to develop full, online experiences for their clients, such as the capacity to present and demonstrate products and meet with customers and suppliers. This could provide a challenge for retail businesses of a smaller or medium size that have fewer IT resources available.
Staying one step ahead of costly cyberattacks
Cyber threats are becoming more sophisticated and widespread. It is easier for small and medium-sized retail businesses to focus on selling to their customers when they can protect critical information like customer data and price details from being hacked; however, many of these businesses may lack the security know-how and resources necessary to do so.
Employees need secure and flexible work environments
Because a growing number of retail employees are working remotely from various places, it is essential to devise methods by which these employees may collaborate, communicate with one another and customers, and easily and safely access corporate information. Microsoft 365 provides a platform that is both simple to use and extremely secure, and it enables you to manage your retail company from a single location, from the production of business forecasts to the scheduling of employee shifts and even the travelling to clients or suppliers wherever you may be.
Become less vulnerable to cyberattacks
Hackers are increasingly targeting small and medium-sized enterprises as the next frontier. Using the powerful threat prevention technologies in Microsoft Defender for Office 365, you can better safeguard your customer information, product designs, and other important data.
Control who has access to your information
With the help of information rights management, you may implement limits such as “Do Not Copy” and “Do Not Forward,” thereby reducing the risks associated with disclosing sensitive information about your company.
Connect teams, collaborate more securely
By establishing a more secure hub for teamwork with Teams, you can make it possible for sales teams to complete their work while they are on the go , going through product demos on a phone at home.
Improve data security in the cloud
By using OneDrive for Business, you may keep private work data and pricing information off your laptop’s hard drives. In addition, your trusted team will be able to access, edit, and communicate in real-time on the most recent versions thanks to automatic sync.
Keep up with shoppers’ demands
Increasing your “virtual” storefront with the help of online shopping? The likelihood of recurring business can be increased with Microsoft Teams’ ability to manage digital shopping appointments and give high-value customer support through chat and phone calls.
Focus more on growth and less on IT
You’ll be able to devote more of your attention to growing sales and managing your company if you absolve yourself of the responsibility of managing IT. With Microsoft 365 Business Premium, you can build collaboration solutions that make it simpler for employees to collaborate and come to sound conclusions. These systems will be equipped with strong security measures to help keep your data and people safer.
Also Read: Ways Microsoft 365 Supports Health Care Providers